About Aegis Fine Rug Cleaning of Austin, TX

I'm Tim Petzold, Owner and Founder of Aegis Fine Rug Cleaning.


As a certified expert in fine rug cleaning, we focus on keeping fine rugs in great condition. We use careful and gentle methods.


It might not appear to be a glamorous endeavor or a typical choice for a seventh-generation Texan raised in a small town of about 1,000 residents, yet it's the journey I've chosen. My goal was to achieve certification as a Rug/Master Textile Cleaner/Restorer and to guide individuals in making informed choices about their Oriental and Persian rugs. Aegis Fine Rug Cleaning has been operating since 1983.


You’ll find that my company has a reputation for legendary service. We prioritize hand-washed rug cleaning, guaranteeing each item is treated with the care and attention it merits, avoiding shortcuts and steering clear of harsh chemicals.


Feel free to explore the site, and if you have rugs you truly care about, don’t hesitate to call me at (512) 327-1900. I’m happy to talk through your rug’s needs and goals with a straightforward, pressure-free approach.


If I don’t think you should invest in washing your rugs, I’ll tell you so. It’s not that hard. Life is too short for pressure.


Businesses, after all, are a collection of people who provide a service to other people.


I’ve kept my business small enough to maintain personal relationships. It would help if you didn’t cross your fingers, hoping you will “get the good crew” this time.


You will see me when I’m picking up your rugs for washing. You’ll see me when your freshly washed rugs are returned to you. I’m the one who will personally be making sure every inch of your rug is safely cleaned.


I don’t just sit behind my desk and answer the phone while my team does all the work. After all, I’m the one with the certifications and designations. My experience doesn't benefit you if I’m not using it to wash your rugs.

I call the people I work with 'clients' rather than 'customers' because we build our relationship on trust and long-term care. "Customers" usually means a one-time sale. However, I aim to provide ongoing, personalized service that goes much further.

In the end, this approach is more rewarding and helps both sides.


If you’ve ever had your rugs cleaned by a company, the likelihood of you returning to that same company to perform that service for you is 15% (unless you have no other options). Compare that with the return rate of 96% that I enjoy, and it becomes clear why clients, even after relocating, continue to send their rugs back to Austin for me to clean. 


You'll also understand why I have clients whose rugs I've been maintaining for over three decades, and now I am entrusted with the care of their children's rugs as well.

We would love to hear from you! Call our friendly team at 512-327-1900